Under the direct supervision of the Operations Manager, this position is responsible for guiding tours for various recreational activities in the greater Phoenix area.

Responsibilities:

• Guides tours and oversees guest safety.
• Loads and unloads UTV/ATVs in a safe manner.
• Inspection of equipment before and after tours following proper company procedure.
• Cleans equipment promptly.
• Explains additional products to customers before and during activities.
• Occasionally trailering vehicles to and from customers.
• Accurately and neatly completes customer invoice/paperwork before tour begins.
• May work long hours per day due to nature of business and length of tour scheduled.

Qualifications:

EDUCATION AND EXPERIENCE:

• High School diploma / GED
• 1 year in a direct customer service position (retail, sales, etc)
• Approximately 6 months experience with ATVs and UTVs (personal experience okay)
• Experience loading and unloading heavy equipment a plus.
• Military Experience a plus.

JOB KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent written and verbal communication skills required
• Must have good command of the English language, oral and written
• Ability to provide superior customer service
• Basic computer skills
• Comfortable being around and handling firearms
• Must have open availability and be able to work weekends, holidays, and long hours
• Must have clean driving record

WORK CONTEXT:

• Must be able to work in a variety of physical positions, including sitting, standing, walking, and driving.
• Work is regularly performed in outdoor weather conditions where temperatures can exceed one hundred degrees.

Send cover letter and resume to resumes@arizonaoutdoorfun.com